DOGGY DAY CARE ASSESSMENT
What Is An Assessment?
The assessment, or also known as a trial session, is an important part of a dogs registration to daycare. Every dog must attend an assessment in order to complete their full registration before they are eligible to book-in to our centre.
The assessment (trial session) is absolutely key to first of all enabling your dog to get to know our centre and its environment, but it’s also the perfect chance for our staff to get to know your dog as well.
During the assessment, our staff will gradually introduce your dog to all aspects of our centre at a pace that is completely dictated by your dogs ability to settle in. Our staff are highly trained and are very experienced in analysing a dogs mood/emotion by assessing their body language and behaviours, and they will use this information and their skills to help your dog to settle into our environment.
Although we’d love to accept every dog that visits our centre, sometimes the day care environment can be very excitable with all the different smells, noises and playing which might not be suitable for every dog. Likewise, day care is not always suitable for dogs who are nervous, anxious or over-excitable. Please don't be offended if we decide that your dog is not suitable for our day care, this is not a negative reflection on you or your dog.
The happiness and well being of all the dogs in our care is paramount and we will always do our absolute best to ensure we get the balance right for the enjoyment of the dogs in our care.
THE ASSESSMENT PROCESS
What Happens During The Assessment?
The duration of the session is normally an hour long and allows your dog to have a slow introduction to our centre, where they will usually have the opportunity to roam around one of our play areas alone with one of our doggy day care assistants, before being slowly introduced to other playmates already at daycare. This trial session also gives our staff the perfect opportunity to get to know your dog and build a character profile of them which helps us ensure that your dog is having the best day ever each time he/she visits the centre.
Throughout this period, owners usually head back home if they live nearby, nip to the shops or grab food/drink at one of the cafes in the area, however we do request that you are contactable at all times just in case your dog is struggling to settle and you’re needed to return to the centre any earlier.
Following the assessment, one of our doggy day care team will let you know how everything went. For some dogs we may recommend starting off with our 2 hour Stay & Play sessions and then gradually increasing the hours before allowing them to stay for a full day in order to build up their confidence. As mentioned previously, this wouldn’t be a negative reflection on you or your dog, however just the best plan of action with your dogs welfare in mind.
Our Good Routine Policy
Just like children’s nurseries and schools, you must be prepared to commit for the sake of the child. There really isn’t much difference between a child attending nursery and a dog attending our doggy daycare centre. A good routine and regular visits will ensure consistent results as your dog becomes familiar with our environment.
We aspire to be as flexible as possible when it comes to the options available for booking daycare however at the same time, considerations have to be made to ensure we have a happy environment for all our dogs. We’ve noticed that those who dip in and out of daycare every few weeks find it much more difficult to settle, this isn’t good for your dogs or indeed other dogs present at daycare as their dynamics and characteristics thrive on familiarity, routines and consistency.
Because of this, We request that each client sends their dog to us at least once every two weeks for daycare, however once a week would be recommended for the best results for your dog. This could be for a full day, half day or simply our 2 hour stay & Play Sessions. This means regular customers bring regular dogs leading to a happy and established dog group dynamic. When people see our dynamic and how well the dogs interact and how much better they settle into our environment, they realise that committing to at least one session every two weeks makes absolute sense.
Special circumstances such as holidays, changes at work and illnesses will be taken into consideration and reviewed on an individual basis.
If a dog has not been present at daycare in over two weeks and none of the special circumstances apply, they will then be required to be re-assessed with any further assessments coming with a small charge.
Zero Tolerance Towards Aggression
Here at Mansfield Doggy Day Care we operate a zero tolerance policy towards aggression whether it be to other dogs or our staff. The safety of our daycare dogs and staff members is absolutely paramount. If your dog has ever previously bitten or believe that he/she may have the potential to do so, then unfortunately our centre wouldn’t be a suitable service for your dog, however we can highly recommend our friends at Fleurs Friendly Fields who may be able to help.
Please be aware that we are unable to accept intact males over the age of 12 months old and we may have to temporarily suspend the registration of any intact males under this age if behaviours change and adversely effect their time with us.
Still Have A Question?
A - Unfortunately we cannot allow you to stay for the duration of the assessment as it’s important to see how your dog behaves without you present. Dogs can sometimes display different behaviours when owners are present which of course wouldn’t give a true reflection of how they would usually be for daycare, as owners wouldn’t be there then either.
A - If you do wish to see our facilities before booking in, you can find lots of photos on our Facebook page and in our gallery. We unfortunately can’t allow viewings during the day as many people coming in and out of the dog rooms can be very unsettling for the dogs in our care, therefor we can only allow viewings at the end of the day at around 5:30pm-6pm on an appointment only basis. Please contact us to book.
A - Dogs are allowed to attend 2 weeks after they have received their full course of vaccinations.