Here at Mansfield Doggy Day Care Centre we hope that you and your dog(s) enjoy your time whilst hiring our doggy play room. To ensure safety and enjoyment for yourself, your dog(s) and others, please read the following.

It is understood that you accept the following terms and conditions each time you use the facility.

Booking is deemed as agreement to these terms and conditions:

Hire is £5.50 for 30 minutes, or £10 for the hour. This is for up to 6 dogs, no more than 2 vehicle’s and under Covid19 restrictions no more than 6 people. Any additional dogs must be approved before booking is accepted, we have the right to refuse entry should you arrive with an excess of the declared number of dogs stated on your booking.

We (Mansfield Doggy Day Care) cannot be held responsible for any accident, incident or injury to users of our doggy play rooms at Mansfield Doggy Day Care Centre. Every reasonable precaution has been taken to ensure the safety of users and their dogs.

Use of the doggy play room is at the dog owners/handlers’ own risk. We recommend that you have public liability insurance – often this is included in your home/pet insurance, and for dog walkers in your business insurance.

It is strictly forbidden to enter the property from the Mansfield Doggy Day Care Centre Reception. There is a secure gate attached the outside space which we will open at your booking time slot and can be locked behind you once in the play area. We have our own day care dogs that could get very stressed by people and their dogs coming in and out.

All dogs must be loaded back into your vehicle by the end of the booked time to ensure the next booking can start on time without delay.

Dogs must not be allowed out of your vehicle until the previous user has safely vacated the facility.

Users must clean up after their dogs, there is a bin provided for dog waste and mop and bucket with viricidal pet safe cleaner to mop up any urine and mess left behind from any dog waste. Failure to do this could lead to you being banned from further use. We ask that you bring your own pooh bags with you, however we do have some available if you run out.

Please note parking is at the back of the building and it is a one-way system on entry around the building to get back out.

Users must report any accident, incident or injury to us immediately by contacting our mobile contact number: 07745 978555. Please also ring this number when you arrive for your booking and a member of staff will be there to let you in.

Users must not leave any dog unattended or unsupervised at any time whilst on the premises. Users must note we always have full CCTV coverage inside and outside of the premises recording.

Users must respect the area and contents. If using for your own dog, children can attend but are counted in the maximum of 6 persons.  Users must always keep dogs and children in sight whilst using this facility. Please do not allow children to climb on the equipment, gates and dividing walls including the outdoor fence and gates.

Whilst the doggy play room is a secure space, we cannot guarantee complete security for every dog.

Mansfield Doggy Day Care Centre cannot be held responsible should your dog/s, or any dog/s you are responsible for escape.

Users must not bring to the facility any dog that appears unwell or is known to have an infectious disease. Users must not bring along any dog they know to be a danger to any person or other dogs.

Persons under the age of 18 should always be accompanied by an adult.

Users must ensure they lock the gate from the inside when using the doggy play room for their own safety.

Users must ensure the gate is closed and secure after use.

Vehicles are parked entirely at the owner’s risk. Mansfield Doggy Day Care Centre cannot be held responsible for any accidents, damage or loss incurred to vehicles or their contents and valuables.

Users must ensure the water tap is not left running after use.

Users must report and breaks or damages to equipment. Checks are carried out before and after each session. Failure to rectify any damage caused may result in a charge.

If users arrive late, bookings cannot be extended. You must still vacate the doggy play room on time.

Refunds can be made if bookings are cancelled at least 24 hours before the booked slot. If cancellations are made less than 24 hours before the booking full payment will still be redeemed.

If we must cancel for any reasons, we will notify customers as soon as possible and re-book or refund as required.

The user who makes the booking is the responsible person for all other persons, dogs and vehicles.

Mansfield Doggy Day Care Centre reserve the right to consider changes at any time or amend these terms and conditions of use at any time.

We reserve the right to refuse bookings from anyone that does not comply with our terms and conditions.